Experiencing the frustration of your LG washer displaying the error code HE? You’re not alone—this issue is more common than you might think.
In simple terms, this code usually points to a heating problem, often linked to a faulty heater relay. While it can disrupt your laundry routine, the good news is that many causes behind this error have straightforward DIY solutions.
One common reason for the HE error is a malfunctioning heater relay, which can impact your washer’s ability to heat water properly.
To help you tackle this problem head-on, we encourage you to read through this entire post. We’ll delve into everything you need to know about the HE error code, including additional causes and solutions to restore your washer’s functionality.
Let’s get started on getting your laundry back on track!
What Does the Error Code Means?
The LG washer error code HE indicates a heating issue during the drying cycle, which means that your washer is not reaching the necessary temperature to properly dry your clothes. When you see this error code, it’s essential to take some steps to troubleshoot the problem effectively.
First, check the power supply to ensure that it is stable and consistent. Fluctuations in power can sometimes lead to heating issues. Next, inspect the heating element for any visible signs of damage or malfunction. A faulty heating element is a common cause of this error.
Additionally, examine the wiring connected to the heating element. Look for any loose connections or signs of corrosion, as these can also prevent the element from functioning correctly. If you have completed these checks and the error persists, try resetting the washer by unplugging it for a few minutes before plugging it back in. This reset can sometimes clear minor issues. It’s also wise to consider that a malfunctioning door lock assembly might contribute to similar heating problems.
Common Causes Behind Error Code
Identifying the Causes of HE Error Code
Faulty Heater Element
A faulty heater element is a common issue that can trigger the HE error code on LG washers, signaling a problem with the heating system during wash cycles. When the heater element fails, it cannot maintain the necessary water temperature, which can compromise the effectiveness of your cleaning.
To prevent this issue, it’s crucial to perform regular maintenance on your heater element. Start by inspecting it for any signs of wear or damage. Additionally, check for mineral buildup, which can interfere with its proper functioning. If you find that you’re still experiencing heating issues despite these checks, you may need to consider replacing the heater element.
Replacing the heater element involves a few careful steps. First, ensure that you disconnect the power to your washer for safety. Once the power is off, you can access the heater element to assess its condition or install a new one. Always refer to your user manual for specific instructions tailored to your model, as this can vary. Furthermore, a malfunctioning heater relay can also contribute to heating problems, so be sure to inspect that component as well.
Wiring Connection Issue
When addressing the HE error code on your LG washer, it’s important to consider possible wiring connection issues that could be affecting its performance. Begin by carefully inspecting the wiring harnesses that connect the heater element to the control board. Loose or damaged connections can interrupt the heater’s functionality, which may trigger the HE error code.
To aid in your inspection, refer to the wiring diagrams found in your washer’s manual. These diagrams are invaluable for ensuring that all connections are correct. Look for any signs of frayed wires, corrosion, or other damage that could hinder the washer’s operation.
If you do identify any wiring problems, it’s crucial to repair or replace the affected wires to ensure a secure and effective connection. Addressing these wiring issues can often resolve the HE error code without the need for more extensive repairs, which can save you both time and money. Additionally, regular maintenance can help prevent a heater relay fault from occurring in the first place.
Faulty Control Board Connection
If you’re seeing the HE error code on your LG washer, it’s likely due to a faulty connection on the control board. This issue typically stems from loose or corroded connections between the control board and other components. When these connections weaken, the control board struggles to communicate with the heater relay, which triggers the error code.
To tackle this issue, begin by unplugging your washer to ensure your safety. After that, take a moment to inspect the control board for any visible damage or loose wiring. Check that all connections are secure and free from corrosion. If you notice any problems, be sure to either repair or replace the affected wiring as needed. In some instances, if the control board itself is damaged beyond repair, it may need to be replaced entirely.
Addressing these connection issues is essential for restoring your washer’s functionality. Additionally, inspecting the wiring harness is crucial as it can often lead to communication problems within the appliance. Remember, taking these steps not only helps fix the current problem but also promotes the longevity of your appliance. If you’re unsure at any point, don’t hesitate to consult a professional technician for assistance. Your safety and the proper functioning of your washer are paramount.
Faulty Temperature Sensor
One of the most common reasons you might encounter the HE error code in your LG washer is due to a faulty temperature sensor. This vital component is responsible for measuring the water temperature and sending that information to the control board. If the temperature sensor becomes inaccurate, it can disrupt the calibration process, leading to the HE error.
To diagnose a faulty temperature sensor, you’ll want to perform a sensor test. This involves using a multimeter to check the sensor’s resistance. A reading that falls outside the normal range is a strong indication that the sensor is malfunctioning. In addition to testing the sensor itself, it’s also crucial to inspect the wiring connected to it. Look for any signs of damage, wear, or disconnections that could impact the sensor’s performance.
If you confirm that the temperature sensor is indeed faulty, replacing it typically resolves the HE error code and restores your washer’s functionality. This ensures that your washer heats water correctly during its cycles, allowing for optimal cleaning results. Remember, safety is paramount when working with appliances, so always unplug your washer before performing any repairs. If you’re unsure or uncomfortable with these steps, don’t hesitate to consult a professional technician. Additionally, a malfunctioning control board can also lead to error code issues, which may require further investigation.
Required Tools to Fix the Error
Essential Tools for Troubleshooting. A multimeter is essential for diagnosing heater element failure and testing electrical connections effectively.
Basic Tools
When addressing the LG washer error code HE, having the right tools is crucial for a smooth and effective repair. As a seasoned appliance repair technician with over 20 years of experience, I understand that the right equipment can make all the difference.
To start, a multimeter is indispensable. This tool allows you to check electrical components, ensuring they’re functioning as they should. Next, a set of screwdrivers—both Phillips and flathead—is necessary for safely accessing the control panel and other internal parts of the washer.
You’ll also want a pair of pliers for gripping and maneuvering wires easily. A socket set is important for securely removing any bolts, and a torque wrench will help you tighten components to the manufacturer’s specifications, ensuring everything is assembled correctly and safely.
Don’t forget to keep a flashlight handy; it will help illuminate those darker areas inside the washer, making it easier to see what you’re working with. Additionally, ensure you are aware of the power supply stability, as fluctuations can lead to further complications during your repair. With this essential toolkit, you’ll be well-equipped to tackle the heater relay issue and get your LG washer back in working order. Remember, safety first—always unplug the appliance before starting any repair work.
Supplies
To effectively address the HE error code on your LG washer, it’s crucial to have the right supplies at your disposal. Start by obtaining a multimeter; this tool is essential for testing electrical components and ensuring the heater relay is functioning properly. It’s also wise to have replacement parts on hand, particularly the heater relay and thermal fuse, as these are frequently the sources of the error.
In addition to these tools, a cleaning solution is important for maintaining the internal systems of your washer, which plays a vital role in its overall performance. Remember to prioritize your safety by wearing gloves and goggles during the troubleshooting process. Having these supplies ready not only streamlines the repair but also instills confidence in your ability to resolve the issue effectively. Additionally, ensuring all components are in good working condition will help prevent recurring errors and prolong the life of your appliance. Taking these steps will empower you to tackle the problem with knowledge and safety in mind.
Pre-Safety Checklist Before Fixing
Before you start any repairs on your washer, it’s crucial to prioritize your safety by following a comprehensive pre-safety checklist. Taking these steps not only ensures a smoother repair process but also protects you from potential hazards.
- Unplug the Washer: The first step is always to disconnect the power supply. This means unplugging the washer from the outlet to prevent electrical shock while you work. It’s a simple yet vital step.
- Check for Water Leaks: Take a moment to inspect the area around the washer for any signs of moisture. Even small puddles or damp spots can indicate leaks, which can complicate your repairs and create safety hazards. Addressing any leaks before you begin can save you time and trouble.
- Gather Necessary Tools: Before you dive into the repair, make sure you have all the tools you need within reach. This includes screwdrivers, pliers, and any specific tools required for your washer model. Having everything on hand will help you stay focused and avoid interruptions during the repair process.
Additionally, it’s important to ensure that the washer is connected to a stable power supply to avoid power interruptions that can lead to operational issues.
Diagnose the Error Code
Diagnosing the LG washer error code HE requires a methodical approach to pinpoint the root cause of the issue. This error code typically signals a problem with the heater relay or the heating element itself. To start, it’s crucial to interpret the error code accurately.
Begin your diagnosis by examining the heating circuit. Look for loose connections, burnt wires, or damaged components that may be affecting the heater’s performance. Inspect the wiring harness thoroughly for any signs of wear, corrosion, or breaks, as these can disrupt the electrical signal needed for proper operation.
Next, utilize a multimeter to test the heater relay. This step is vital to ensure that the relay is functioning as intended. If you find that the relay is faulty, replacing it is a recommended course of action. Additionally, ensure that the water level sensing system is functioning correctly, as issues with water level sensing can also affect heater performance.
As you work through these steps, take the time to document your findings. Keeping a record of the issues you’ve identified can be incredibly helpful for future diagnostics and repairs. Remember, a precise diagnosis is key to performing effective repairs and ensuring your washer runs smoothly and efficiently once again.
Safety is paramount, so always make sure to disconnect the power before working on your appliance. With patience and careful attention to detail, you’ll be well-equipped to tackle this error code and restore your washer to its peak performance.
Step-by-Step DIY Troubleshooting Guide
Next Steps in Troubleshooting the HE Error Code
Replace Faulty Heater Element
If your LG washer is displaying the HE error code, it typically signifies a problem with the heater element, which likely needs to be replaced. Let’s walk through the process step-by-step to ensure a safe and effective repair.
First and foremost, safety is paramount. Begin by unplugging your washer from the electrical outlet. This step is crucial to protect yourself from any electrical hazards while working on the appliance.
Next, you’ll need to locate the heater element. In most LG washers, you’ll find it at the bottom of the tub. To access it, you may need to remove a cover or panel. Once you have access, carefully disconnect the wiring harness connected to the heater element.
Now, it’s time to check the heater element for continuity using a multimeter. Set your multimeter to the resistance (ohms) setting and place the probes on the terminals of the heater element. A reading of zero or near zero indicates a short, while an infinite reading suggests a break in the element. If your tests reveal that the heater element is indeed faulty, it’s time to replace it.
When installing the new heater element, ensure you connect the wiring harness securely and follow any mounting instructions specific to your model. It’s also a good idea to periodically check the heater element for any build-up or mineral deposits that can impact its efficiency. Regular maintenance can help prolong the life of your appliance and improve energy efficiency.
Once everything is securely in place, plug the washer back in and run a test cycle to confirm that the HE error code has been resolved. If all goes well, you should experience a fully functioning washer once again.
Repair Wiring Connection Issues
While a faulty heater element can often trigger the HE error code in your LG washer, wiring connection issues are another common cause that should not be overlooked. To begin, ensure your safety by unplugging the washer before you start any inspection or repairs.
Once the washer is unplugged, take a close look at all wiring connections associated with the heater element. Check for loose, frayed, or corroded wires that could disrupt the electrical flow. If you find any loose connections, use proper techniques to secure them. This might involve tightening screws or re-crimping connectors to ensure a solid connection.
If you come across any damaged wires, it’s crucial to replace them promptly, as this will help maintain a reliable connection and prevent future problems. Regular maintenance of these connections can also help you avoid issues down the road.
Once you’ve completed your repairs, plug the washer back in and run a test cycle to see if the HE error code still appears. If the error persists, don’t hesitate to reach out for more in-depth troubleshooting. Remember, addressing these wiring issues promptly can extend the life of your washer and keep it running smoothly.
Repair Control Board Connection
After addressing any wiring connection issues, it’s crucial to inspect the control board connection in your LG washer, as a malfunctioning control board can trigger the HE error code. To ensure your safety, start by unplugging the washer from the wall outlet.
Next, carefully remove the control panel to gain access to the control board. Take a moment to examine the board for any burnt components or loose connectors, as these are common culprits in control board failures. If you discover any damaged connections, reseat them securely or replace them if necessary.
For a thorough diagnosis, use a multimeter to test the voltage output of the control board. This will help you confirm whether it meets the required specifications. If the readings are outside the normal range or if you suspect the control board is faulty based on your observations, it may be time to consider a replacement.
Once you’ve completed your checks and any necessary repairs, reassemble the control panel, plug your washer back in, and run a test cycle to ensure everything is functioning properly. Remember, taking these steps not only helps in resolving the issue but also empowers you to maintain your appliance safely and effectively.
Replace Temperature Sensor
To address the HE error code in your LG washer, replacing the temperature sensor is a crucial step in the troubleshooting process. First and foremost, ensure your safety by unplugging the washer from the power source.
Next, you’ll need to locate the temperature sensor. This component is generally situated near the drum or may be found attached to the control board. Carefully disconnect the wiring harness connected to the sensor, and then unscrew the sensor itself. Be sure to take note of the type of sensor you are dealing with, which could be either a thermistor or a thermocouple.
To determine if the sensor is faulty, you can perform a simple test using a multimeter. Set the multimeter to measure resistance and check the sensor’s readings. A healthy sensor will typically display a resistance within a specific range—if your readings are outside this range, it’s time for a replacement.
Once you’ve confirmed that the sensor is indeed faulty, you can proceed with the installation of the new sensor. Simply reverse the steps you took to remove the old one: secure the new sensor in place, reconnect the wiring harness, and then plug the washer back in.
Lastly, run a wash cycle to verify that the HE error code has been resolved. This methodical approach will not only help you fix the issue but also enhance your understanding of your appliance. Remember, maintaining safety throughout this process is paramount.
Call a Professional If
If you’ve been troubleshooting the HE error code on your LG washer and haven’t seen any improvement, it’s time to consider reaching out to a professional. A qualified technician possesses the necessary skills and tools to conduct a comprehensive electrical inspection, which can help uncover hidden issues that might not be immediately apparent. Their expertise ensures that your washer will be repaired correctly and safely, allowing you to avoid potential hazards.
Signs You Should Call a Professional
| Signs to Call a Professional | Reason |
|---|---|
| Persistent HE error | This often points to deeper, underlying issues that require expert diagnosis. |
| Unusual noises during operation | These sounds may indicate component failures that need immediate attention. |
| Water not heating | This could suggest problems with the heating element or relay, which should be handled by a technician. |
| Electrical malfunctions | Any signs of electrical issues can be dangerous and should be addressed by a professional. |
| Frequent recurrence of error codes | If the error keeps coming back, it indicates that a more thorough repair is necessary. |
Don’t risk causing further damage or compromising your safety; it’s wise to let a professional take over when you encounter these issues. Your washer is an essential appliance, and ensuring it runs smoothly is important for your home.
